How we work
We plan and run your localization operation. We start with what your business needs to achieve, then work backwards to the people, workflows and technology that will get it there.
We don’t bring a predetermined stack and ask your team to fit it. We work with what you already have, improve what needs improving and stay close through the first deliveries. What we learn becomes part of how the next project runs.
A deadline, a new market, a growing volume of content. We start by understanding the outcome, the constraints and what must be true for the work to succeed. Then we design the operation around that.
01 · Destination
We agree what needs to happen: markets, content, deadlines, risks and review responsibilities. We identify who makes decisions, where questions should go and what success looks like. When the requirements change, we revisit the plan together.
02 · Design
We bring together the people, workflow, technology and language assets the work requires. We use the systems your team already has where they fit, add or connect what is missing and keep unnecessary complexity out.
03 · Run
Real work reveals questions that a kickoff meeting cannot settle. We keep communication close, record the decisions and adjust quickly. Where it helps, we sequence projects so earlier deliveries support the larger workload.
04 · Adapt
Approved terminology, corrections, language assets and working decisions become part of the foundation for the next project. What works carries forward; what doesn’t gets adjusted. As teams, technology, markets and requirements move, we adapt the operation without losing sight of the outcome.
From the work
A financial services client had several batches to translate. We put two projects first so their approved translations could build the memory for the larger batch. The next delivery started with terminology already established and less work to repeat.
The technology has to fit the operation, not the other way around. We work with the systems you already use, connect or add what the job needs, and rethink the stack when a better answer appears.
We connect project management, translation tools and language assets with the systems your team uses. APIs, portals and integrations can reduce manual handling. We configure the workflow around your content, access and security requirements, and adapt the setup as those requirements change.
Translation memories, terminology and style guides carry approved decisions between projects. For dubbing, language-specific pronunciation guides help configure how names and terms are spoken.
We test automated and AI-assisted workflows against the needs of the content. We examine the output, the review effort and the errors introduced, then agree what is suitable for production.
Feedback needs to reach the tools used for the next delivery. We agree review formats that let approved corrections update the working assets, with clear ownership of unresolved questions.
From the work
During an AI dubbing pilot, a Japanese brand name came out wrong. The supplied guide was sound. The problem was how our tool read it. We adjusted the setup and used the review with the client to clarify the language-specific pronunciation inputs for subsequent work.
A typical workflow brings the systems and the people together. The exact setup depends on your operation.
Content, languages, deadline and references enter through the agreed channel.
The assigned team works with the configured tools and language assets. Questions go to the agreed decision makers.
The agreed checks and approvals are applied. Completed files return through the agreed channel.
Approved corrections and terminology inform subsequent work. Open questions remain visible.
Some steps can be automated. Others need someone to interpret a requirement or make a call. We design both into the workflow.
We agree a communication rhythm with your team: alignment meetings, project updates and a direct channel for day-to-day questions. During the first deliveries, that contact helps us clarify expectations and make adjustments quickly.
Should a product name stay in English? Does the text inside a graphic need translating? Which currency should remain? We resolve questions like these with your team and record the answers so every linguist works from the same decision.
Bring us a project. We’ll get the teams working together, learn from the first deliveries and build from there.
We make the scope and price clear before the work starts.
Yes. Start with one project or part of the workload. We can work alongside your existing provider without moving the whole operation at once.
Yes. We bring together the people, workflow and technology. Your team sets the priorities and helps us resolve the questions that need your input.
Where it helps the work. We test it on representative content, look at the results and the review needed, then build it into the workflow where it makes sense.
We can help your team work through its supplier review. See our security and quality overview for the standards, assessments and documentation available.
Bring us the deadline, the market or the operation that needs to work better. We’ll start there.